---
updatedAt: 2026-09-14T15:59:30.000Z
agentTools:
  projectIndex: https://docs.vopay.com/llms.txt
---

# account/submit-ticket-comment

This endpoint is used to submit a comment on an existing support tickets via our API. Ticket comments represent the conversation between user and support team. Use the TicketID (obtained from /account/submit-ticket endpoint) to identify the ticket you want to attach the comment to

# OpenAPI definition

```json
{
  "openapi": "3.0.0",
  "info": {
    "version": "2.0",
    "title": "Integrations and Support",
    "description": "The Integrations and Support API defines endpoints for configuring integrations with  Plaid, Flinks, Inverite, and Global Pay, managing API keys, and handling support tickets. It also  includes endpoints for setting and testing webhook URLs, and fetching webhook notifications for  account and partner accounts.",
    "contact": {
      "name": "API Support",
      "email": "help@vopay.com"
    }
  },
  "paths": {
    "/account/submit-ticket-comment": {
      "post": {
        "description": "This endpoint is used to submit a comment on an existing support tickets via our API. Ticket comments represent the conversation between user and support team. Use the TicketID (obtained from /account/submit-ticket endpoint) to identify the ticket you want to attach the comment to",
        "summary": "account/submit-ticket-comment",
        "tags": [
          "Support Endpoints"
        ],
        "operationId": "submitTicketCommentPOST",
        "deprecated": false,
        "requestBody": {
          "$ref": "#/components/requestBodies/submitTicketCommentPOST"
        },
        "responses": {
          "200": {
            "description": "",
            "headers": {},
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "Success",
                    "ErrorMessage"
                  ],
                  "properties": {
                    "Success": {
                      "type": "boolean",
                      "description": "True if the request was successful, false if it failed",
                      "example": true
                    },
                    "ErrorMessage": {
                      "type": "string",
                      "description": "Contains a description of the error if the request failed",
                      "example": ""
                    }
                  }
                }
              }
            }
          }
        }
      }
    }
  },
  "servers": [
    {
      "url": "https://earthnode-dev.vopay.com/api/v2"
    }
  ],
  "components": {
    "requestBodies": {
      "submitTicketCommentPOST": {
        "content": {
          "application/x-www-form-urlencoded": {
            "schema": {
              "type": "object",
              "properties": {
                "AccountID": {
                  "description": "Your account ID",
                  "type": "string"
                },
                "Key": {
                  "description": "API key for the account",
                  "type": "string"
                },
                "Signature": {
                  "description": "Hashed signature for the request",
                  "type": "string"
                },
                "TicketAuthor": {
                  "description": "The full name of the submitter of your ticket",
                  "type": "string"
                },
                "TicketComment": {
                  "description": "Comment",
                  "type": "string"
                },
                "TicketID": {
                  "description": "The ID of the ticket",
                  "type": "string"
                }
              },
              "required": [
                "AccountID",
                "Key",
                "Signature",
                "TicketAuthor",
                "TicketComment",
                "TicketID"
              ]
            }
          }
        },
        "required": true
      }
    }
  }
}
```