account/submit-ticket

post

https://earthnode-dev.vopay.com/api/v2/account/submit-ticket

This endpoint is used to submit support tickets via our API.

Form Data

AccountID

string

required

Your account ID

Key

string

required

API key for the account

Signature

string

required

Hashed signature for the request

SenderEmailAddress

string

required

Your email address

TicketRequesterName

string

required

The full name of the submitter of your ticket

TicketSubject

string

required

The subject of your ticket

TicketContent

string

required

The body of your ticket

TicketCategory

string

required

The category of your ticket. Valid values are: Client Onboarding,Product Issues,Billing Issues,Feature Request,General Inquiry,Account Limits,General Feedback,Transaction Inquiry

TransactionID

string

If the issue pertains to a specific transaction, you can use this input to provide the unique transaction ID

CcEmails

string

A comma-delimited list of CC email addresses to include on the ticket. These email addresses will be included on the correspondence

Response

Language

Response

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application/json

200